ROGERS, Ark., Oct. 19, 2022 (GLOBE NEWSWIRE) — America’s Car-Mart, Inc. (NASDAQ: CRMT) (the “Company”) welcomes Holly Thomson as Chief Digital Officer.
“The opportunities in the digital and data areas of our business are enormous and Holly Thomson will be a critically important leader for the American Car-Mart. His vast and extensive experience in the automotive industry along with his strong team-oriented approach will enable us to maximize important growth initiatives,” said Jeff Williams, President and CEO. “Holly will lead the completion and deployment of our new Lending System (LOS). LOS will enhance our customer experience by providing enhanced online pre-approvals for financing, allowing us to increase the funnel of potential customers to our dealerships. She will also be instrumental in our initiatives around the use of data in all areas of our business. Holly is a fantastic addition to our team.
Holly Thomson joins the company with over 20 years of experience in financial services, having led major digital transformation initiatives in successive leadership roles. Most recently, Ms. Thomson was Senior Vice President of Digital Products and Strategy at Wells Fargo, responsible for direct-to-consumer products and customer offerings. Prior to Wells Fargo, Ms. Thomson held several senior leadership roles at Ally Bank, including Senior Director of Automotive and Dealer Financial Services, managing the digital experience for millions of customers and thousands of dealerships across the country.
Ms. Thomson was also instrumental in building an award-winning user experience (UX) team that launched Ally Bank in 2009 and directly led the UX design team that won a Forrester “Outside In” award. in 2013 for designing Ally’s Mobile. Banking app. Ms. Thomson is currently completing her Ph.D. in communication on digital transformation and the role of UX.
“I am honored and thrilled to join such a talented group of industry leaders and professionals at America’s Car-Mart,” said Ms. Thomson. “Their passion for delivering the best customer and associate experience is as impressive as the range of digital initiatives the team currently has underway to become the best integrated automotive sales and finance company.”
About American Car-Mart
America’s Car-Mart operates automotive dealerships in twelve states and is one of the largest public automotive retailers in the United States, focused exclusively on the “Integrated Automotive Sales and Finance” segment of the used car market. The company specializes in the sale of quality used vehicles and offers flexible used car financing options for customers with bad credit, no credit, repossessions or even past bankruptcy and puts the focus on superior customer service and building strong personal relationships with its customers. The Company operates its dealerships primarily in small towns in the south central United States, selling quality used vehicles and providing financing to substantially all of its customers. For more information about the US Car-Mart, including investor presentations, please visit our website at www.car-mart.com.
contacts: Jeff Williams, CEO at (479) 464-9944 or Vickie Judy, CFO at (479) 464-9944