HARRISBURG – Attorney General Shapiro today announced that he has filed a lawsuit against the Philadelphia-based companies owned and operated by social media personality Dana Chanel. The lawsuit alleges that Chanel, whose real name is Casey Olivera, along with the co-owners, misled consumers and failed to deliver the goods and services promised.
Chanel uses its prominent social media platform to promote numerous products, including credit repair services offered by Credit Exterminators Inc., later renamed Earn Company, LLC, and mobile application development services via Alakazam Apps, LLC. Chanel is a co-owner and operator of Credit Exterminators / Earn Company with her sister, Cassandra April Olivera. She runs Alakazam Apps with her father, Nakia Rattray.
âDana Chanel has built an online customer base by promoting herself as a successful small business owned by a black woman,â said AG Shapiro. âShe advertised the products of her companies as a way for other black small business owners to do what she did. Then she scammed the same community she claimed to care about. “
The lawsuit alleges that a consumer, who runs a non-profit organization, paid Alakazam Apps $ 2,000, believing she would work directly with her to bring a personalized app to life. She never received an application from Alakazam and contacted the company more than ten times by phone, but never received a response or a refund.
The lawsuit also alleges that a consumer registered with credit exterminators on the understanding that, as part of the services she paid for, credit exterminators would resolve overdue credit accounts on her behalf. Months after retaining Credit Exterminators, the consumer received a wage garnishment letter from a creditor she believed Credit Exterminators had resolved. She did not receive any refunds or other relief and paid a total of over $ 2,000 to the company.
âIt’s tough enough these days for workers in Philadelphia,â AG Shapiro said. âWe can’t have bad actors breaking the law and making it even harder for people to solve their bad credit or keep their small businesses afloat. “
Consumers who believe they have been victims of Alakazam apps, credit exterminators and / or Earn Company are encouraged to file a complaint at www.attorneygeneral.gov/submit-a-complaint or contact the Bureau of Consumer Protection at 800- 441-2555 or [email protected]
The lawsuit was filed in the Philadelphia Court of Common Pleas by Assistant Attorney General Debra Djupman Warring.
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