Bad Credit

5 Buyer Warnings From Former Home Depot Employees – Better Life

Despite the name, no, you can’t buy a house at Home Depot. However, you can buy anything you need for a house. The big-box retailer, founded in Georgia in 1978, today has approximately 2,300 pitches across North America and sells everything from tools to appliances to essential (or, of course, non-essential) building materials. But before you begin your home improvement journey, there are a few shopping tips you should consider. Keep reading to learn more about these all-important Home Depot warnings, straight from the mouths of those who know best: former employees.

READ NEXT: 5 buyer warnings from former Lowe’s employees.

Image Party/Shutterstock

Occasionally, a buyer will return a can of paint, in which case it is classified as “Oops” paint. They resell for less than typical offerings, so if you’re happy to deviate a shade or two from your original decorating plan, buying “Oops” paint is an easy way to save money. ‘silver.

According to a Reddit employee, “If we think the customer will come back and buy it cheap… we will add a little coloring to it so it’s different.” But they say the store is trying to make it a desirable color. “We don’t want to make it vomit green or something because nobody wants it.” They also note that if you see a color in the “Oops” section that you like, you can ask the store to match it and make more.

READ NEXT: A former Walmart worker offers a new warning to shoppers.

Home Depot Credit Card Offer
ZikG/Shutterstock

Opening a credit card with The Home Depot is, like all lines of credit, a hefty proposition, and only worth it if you’re well aware of the risks and rewards. The main board of The Home Depot Map– beyond a typical line of credit – is that it offers discounts that gradually increase based on what you spend at the store, so there’s the impetus to open one if you’re about to make a major purchase.

There’s also a reason why cashiers push inquiries and credit card requests on shoppers: they’re overtly incentivized to do so. As one employee wrote on Reddit, “cashiers receive credit for all applications, approved or denied,” meaning even if you have bad credit and don’t get the card, they still get rewarded.

In some cases, the incentive becomes negative. A former employee, who spent more than a decade at Home Depot, shared on Reddit how one of their co-workers was allegedly fired for not achieving company goals for Home Depot credit cards and VOC (or “voice of the customer”) response forms. (Although they acknowledge that “some people in management didn’t like it.”)

Various tangled cables
Graja/Shutterstock

Yes, it happens. You buy a complex electronic device, you don’t like it and you return it for an exchange. But the least you can do beforehand is make sure your cables are untangled. Otherwise, a poor member of staff will have to spend his afternoon doing the one job universally hated by everyone: separating a jungle of ropes. One Reddit employee even called it “easily [one of the] The first three most frustrating things in detail.”

Also, if you think you can pull it off, think again. As another employee on Reddit put it, while tell a story from a customer who tried to “return” an air conditioner by stuffing the box with sawdust – Home Depot employees always check the packaging before accepting a return.

For more retail news straight to your inbox, sign up for our daily newsletter.

person rolling insulation
Serhii Krot/Shutterstock

Insulation forts – the areas of the store where rolls of insulation stack up to form veritable playgrounds – look great, but you shouldn’t let your kids play in them. A former employee noted on Reddit how, due to all the space, isolation forts serve as dumps for extra stuff. (We don’t need to tell you how many sharp things exist at Home Depot.) They also noted how insulation forts are common places for theft.

That doesn’t mean employees can’t have fun, though. The former employee said that once after the store closed for the evening, they used the insulation as an airstrip jumping off the shelves, and it was “fun”.

Home Depot Garden Center
Tada Images / Shutterstock

That doesn’t make much sense – some of Home Depot’s heaviest items are in the garden, but not all stores have carts readily available in the section. And how are you supposed to bring that tree or 300 pounds of dirt to the ledger without one?

If you’d like your local Home Depot to start stocking carts in the yard, suggest it (politely!) to the managers. “It’s a regional preference,” noted a former employee on Reddit. “Some regions [higher-ups] want the carts, some want them outside on the sidewalk. Not very consistent.”